OPERATIONS COORDINATOR - NASHUA, NH
Company: Patterns
Location: Nashua
Posted on: October 11, 2024
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Job Description:
Patterns Behavioral Services is hiring an Operations Coordinator
in Nashua, NH! We are looking for a driven self-starter with
excellent communication and organization skills and an upbeat
attitude. Candidates should be able to assist operations and all
visitors to the company by handling office tasks, providing polite
and professional assistance via phone and written communication,
and generally being a helpful and positive presence in the
workplace. Operations coordinators act as a liaison between the
clinical staff and operations team by providing support and
customer service as the initial point of contact to visitors. To be
successful as an Operations Coordinator at Patterns Behavioral
Services, Inc., candidates should be professional, polite, and
attentive while also being accurate. They should always be prepared
and responsive, willing to meet each challenge directly. Ops
Coordinators must be comfortable with computers, Google Suite, and
general office tasks, and excel at both verbal and written
communication. Operations Coordinator Responsibilities: ---
Reconciles and audits clinic schedule for non-billable hours and
provides feedback to the supervisor and assists to minimize
non-billable hours --- Uses operational checklist to perform weekly
responsibilities and perform weekly operation audits --- Maintains
Client CentralReach labels as it pertains to their assigned clinics
--- Documents communication and cancellations accurately and in a
timely manner --- Maintains accurate schedules along with staff and
client availability for assigned locations --- Generates scheduling
and billing reports and maintains assigned clinic lists --- Works
with the clinical team to ensure timely session conversion and
signatures --- If coverage is needed, assist or fill in for
administrative support --- Partners with Operations Managers for
drive folder and file organization --- Evaluate, report, and
correct risks/compliance concerns --- Provide excellent customer
service to clients, external and internal business partners ---
Provide clerical support and assist with office management
functions for the clinic by maintaining office supply inventory,
filing, and assisting in the process of paperwork requests by the
corporate administrative team (authorizations, consents,
Explanation of Benefits, etc.) --- Work with other departments for
timely paperwork and task completion --- Maintains a presentable
environment for our clients, their families, and staff including
daily sanitation and upkeep as needed --- Assists in the completion
of accreditation tasks and responsibilities --- Completes work
accurately and timely, meeting deadlines --- Maintains positive,
productive, and collaborative working relationships with staff,
clinical team, management, and customers including families and
third-party stakeholders. --- Completes or assists in the
completion of client file requests --- Maintains confidentiality of
Personal Health Information (PHI) and other privileged information
--- Performs other responsibilities as assigned Requirements
We are an equal opportunity employer and consider all qualified
applicants equally without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran
status, or disability status.
Keywords: Patterns, Nashua , OPERATIONS COORDINATOR - NASHUA, NH, Other , Nashua, New Hampshire
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here to apply!
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