Service Consultant

Company: Hyundai Motor America
Location: Nashua
Posted on: April 3, 2025

Job Description:

Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education
High School

Experience
Less than 1 year

Additional Information
Service Advisor
We are looking for a talented and experienced Service Advisor to join our team, but we are willing to train the right individual. As a Service Advisor, you will be responsible for providing excellent customer service to our valued customers, while also working closely with our Service Technicians to ensure that all repairs and maintenance are completed on time and to the highest standards.
Responsibilities:
Greet customers and listen to their concerns about their vehicles
Schedule appointments and estimate costs for repairs and maintenance
Verify insurance and coordinate with insurance companies
Provide customers with information about warranty coverage and potential cost savings
Manage the dealership's service workflow and schedule
Communicate with customers throughout the repair process to keep them updated on their vehicle's status
Resolve customer issues and complaints in a timely and efficient manner
Qualifications:
1-3 years of experience as a Service Advisor or in a related customer service role
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong organizational and problem-solving skills
Basic knowledge of automotive repair and maintenance
Benefits:
Competitive salary and benefits package
Opportunity to work with a team of experienced and dedicated professionals
Chance to make a real difference in the lives of our customers
If you are a highly motivated and customer-oriented individual with a passion for automotive repair, we encourage you to apply today!

Employment Position: Full Time
Salary:
$60,000.00 - $80,000.00 Yearly
Salary is negotiable.
Zip Code: 03060

Keywords: Hyundai Motor America, Nashua , Service Consultant, Professions , Nashua, New Hampshire